1. Q: Can I get some samples?
Re: We are honored to offer you samples for quality check.
2. Q: Do you have the products in stock?
Re: No. All products are to be produced according to your order including samples.
3. Q: What’s the delivery time?
Re: It usually takes about 25 working days to produce an order from MOQ to a 40HQ container. But the exact delivery time might be different for different orders or at different times.
4. Q: Can I mix different models in one container?
Re: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
5. Q: How does your factory do regarding quality control?
Re: Quality is a priority. We always attach great importance to quality control from the very beginning to the end of production. Every product will be fully assembled and carefully tested before it’s packed for shipment.
6. Q: Do you have after-sale service? What’s the after-sale service?
Re: We have oversea after-sale service file for your reference. Please consult the sales manager if needed.
7. Q: Will you deliver the right goods as ordered? How can I trust you?
Re: Yes, we will. The core of our company culture is honesty and credit. Jinpeng has become a trusted partner of dealers since its establishment.
8. Q: What is your payment?
Re: Pay a deposit in advance, and pay the balance after the order is updated and shipped..
9. Q: What are your shipping terms?
Re: EXW, FOB, CNF, CIF.
